Shipping policy
Shipping Policy
Thank you for shopping with Packabit. We want to make the shipping process as clear and straightforward as possible.
Order Processing
Orders are typically prepared for shipment within 1 to 3 business days. Processing time begins after your order has been successfully placed and payment has been confirmed.
Business days do not include weekends or recognized holidays. During periods of unusually high order volume or holidays, processing may take longer.
Estimated Delivery
Most orders are estimated to arrive within 7 to 10 business days after being handed off to the shipping carrier.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary due to carrier delays, weather, holidays, destination, customs processing, or other circumstances outside of our control.
Shipping Cost
We currently offer free standard shipping on all orders.
Order Tracking
Once your order has shipped and tracking information becomes available, you will receive a shipping confirmation with a tracking number so you can monitor the progress of your delivery.
Please allow some time for tracking information to update after your package has been handed over to the carrier.
Incorrect or Incomplete Shipping Addresses
Please review your shipping information carefully before submitting your order. Customers are responsible for providing a complete and accurate delivery address.
If you notice an error in your shipping address, contact us at support@packabit.com as soon as possible. We will make reasonable efforts to update the address before the order is processed, but we cannot guarantee that changes can be made once fulfillment has begun.
Packabit is not responsible for delivery issues resulting from an incorrect or incomplete address provided at checkout.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, you receive the wrong item, or you believe there is an issue with your delivery, please contact us at support@packabit.com with your order information and, when applicable, photos showing the issue. We will review the situation and work with you toward an appropriate resolution.
International Orders
International delivery times may vary depending on the destination and customs processing. Customers may also be responsible for duties, taxes, customs charges, or other import fees imposed by the destination country, unless otherwise stated at checkout.
Questions About Your Order
If you have questions about shipping or the status of your order, contact us at support@packabit.com and include your order number so we can assist you.